Our organisational governance

Unum UK publishes our corporate governance report each year, which details how we monitor the actions, policies, practices and arrangements of our business. We also publish our Section 172 statement annually, setting out how we fulfilled our duties under the statement.

_{Both documents detailed above are correct for the year end 31st December 2023.}

The Streamlined Energy and Carbon Reporting (SECR) publication sets out our environmental strategy and targets which are required to meet the energy and carbon reporting obligations under the Companies (Directors’ Report) and Limited Liability Partnerships (Energy and Carbon Report) Regulations 2018 on SECR.

_{The document detailed above is correct for the year end 31st December 2023.}

A statement from Unum UK's CEO outlining our current and future Responsible Business commitments on our path to act against climate change and reduce our environmental impact.

Internal Audit provides our executive management team and audit committee with independent, objective controls assurance and advice to improve our business operations. More details, including the annual audit charter, are available on our dedicated internal audit webpage.

Unum UK takes its responsibility to pay the right amount of tax seriously and complies with all relevant laws, rules, regulations and reporting requirements. More information on this is published in our 2024 tax strategy publication.

We’re committed to ensuring that we comply with UK GDPR to fulfil our responsibilities as a data controller.

Full details of our GDPR approach are available here.

We take our responsibilities for protecting personal information seriously. 

Our integrated approach to security and data protection is embedded throughout our business and ensures we remain highly diligent, compliant with industry and regulatory requirements and adaptive to changing threats.

We demonstrate our continued commitment to keeping your data safe and secure through our successful SOC2 Type 2 and Cyber Essentials Plus certifications. We collaborate with a number of third parties to provide added-value health and wellbeing services. 

To ensure that these third parties meet the same high standards for information security, we conduct thorough information security due diligence. This is an ongoing process, reinforced by robust contractual clauses, to maintain the integrity and security of your data.

For further information on our third parties, please contact us questionnaires@unum.co.uk. You can also find out more by downloading our information security document.

If you are a policyholder of a group scheme provided by Unum, please be aware of our stance on due diligence which is detailed in full below.

Find out more

Unum has our own internal code of conduct for all our employees. We ensure we conduct background checks for all staff, as well as training/certification so that our people understand their obligations. We are unfortunately unable to agree to individual supplier/vendor codes due to the volume of customers that we have, and because doing so could contradict our obligations under FCA and and Prudential Regulation Authority (PRA) regulations.

Read our Code of Conduct document here.

As a large insurer, we outsource some of our business functions. Whilst this is limited, we have strong processes and controls in place as part of our comprehensive third-party supplier risk management (TPRM) program. 

Unum’s TPRM is designed to mitigate supply chain risks, ensuring the integrity and reliability of our operations.