Supporting you and your family every step of the way
We’re committed to protecting your financial, emotional and physical wellbeing. Whether that’s making a claim through your insurance product with us – or finding out about the services available to you and your family.
Support servicesOffering more than just insurance
We’re committed to employee wellbeing and have a range of tools designed to help you. Some services on this page are only available with certain policies, so please check with your employer for further details if you’re unsure.
Help@hand case study
Cancer Pathway
Mental Health Pathway
Rehabilitation and return to work support
Wellbeing Calendar
Making a claim
Making a claim is straightforward, but may be slightly different depending on the type of policy you have or the product you’re covered by.
If you’re covered by a Group Income Protection or Critical Illness policy, you will need to ask your employer for a claim form. For all other products, please click on the link below to make your claim.
"It was easy to book an appointment, which I received within an hour. It was really quick and easy to use, and I’d definitely use Help@hand again over waiting to speak to my own GP."
Check out our latest news, articles and support tools
Vocational rehabilitation. Helping to manage long-term conditions
Often, conditions or illnesses that are generally considered to be less serious can be overlooked by employers.
Employee guide to claims
Your employer's Unum Income Protection policy provides support if you experience an illness or injury which impacts your ability to work.